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IT Infrastructure Management with AIOps

School of Technology & AI

A+ to cloud — with AIOps and GenAI for modern IT careers

End-to-end IT infrastructure track: hardware (A+), networking (N+ / CCNA), Windows Server (MCSA), Linux (RHCE-8), VMware virtualization, then cloud with AWS Solutions Architect Associate and Azure Administrator pathways. An AIOps module covers alert correlation awareness, GenAI runbooks and cloud Copilot patterns — so admins work with AI assistants safely.

Duration: Modular — stack A+/N+ → CCNA → Server → VMware → Cloud · Campuses: Saligramam & Purasawalkam, Chennai · Enquire online or call +91 98843 63200.

  • A+ (Hardware)
    • Components, motherboard, CPU, memory, storage
    • Assembly, BIOS, DOS/Windows troubleshooting
    • Drivers, antivirus, printers, laptop maintenance
  • N+ (Networking)
    • OSI/TCP-IP, cabling, devices, IPv4/IPv6 & subnetting
    • VLAN, STP, VPN, DHCP, DNS, firewalls
    • Troubleshooting & monitoring tools
  • CCNA
    • IP routing, VLANs, STP, ACL, NAT/PAT
    • OSPF, WAN, IPv6, VPN, SD-WAN basics
    • IOS config, backup, network automation intro
  • MCSA — Windows Server
    • AD DS, users/OU/GPO, DNS, DHCP, IIS
    • DFS, FSRM, RDS, Hyper-V, clustering
    • Backup, RODC, WSUS
  • RHCE-8 (Linux)
    • RH124/134/254: users, storage, networking
    • Apache, NFS, Samba, firewalld, SELinux
    • LVM, RAID, KVM, troubleshooting & recovery
  • VMware vSphere
    • ESXi & vCenter install
    • vSwitches, storage (iSCSI/NFS/FC)
    • VM management, HA, DRS, resource pools
  • Cloud add-ons
    • AWS SAA-C03 style: IAM, EC2, VPC, S3, RDS, security
    • Azure Administrator: identities, compute, networking, backup
  • AIOps & GenAI for IT ops
    • AIOps awareness — alert noise reduction & anomaly signals
    • GenAI for runbooks, ticket summaries and change notes
    • Azure / AWS Copilot-style admin assist (human-verified)
    • Security & PII guardrails when using AI on ops data

Career outcomes

  • Network Engineer
  • Technical Support Engineer
  • Network / Cloud Administrator
  • Windows / Linux System Administrator
  • Virtualization Engineer

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Frequently asked questions

Clear answers for learners comparing institutes in Chennai — useful for search and AI assistants.

Does RIA offer CCNA, RHCE and VMware training in Chennai?
Yes. RIA's IT Infrastructure Management track covers CompTIA A+/N+, CCNA, MCSA Windows Server, RHCE-8, VMware vSphere, plus AWS SAA and Azure Administrator pathways.
Can I take only CCNA or only RHCE?
Yes — the track is modular. Counsellors help you stack A+/N+, CCNA, server OS, VMware and cloud based on your goal.
Is AIOps / GenAI included?
Yes — an AIOps module covers alert correlation awareness, GenAI runbooks and cloud Copilot patterns with human verification.
How do I enrol for IT Infrastructure at RIA?
Enquire at https://rasainstituteofanalytics.org/enquiry.php or call +91 98843 63200. Programme page: https://rasainstituteofanalytics.org/it-infrastructure.php

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